Thursday, May 30, 2013

Short Week, Big Reading List

Things are a bit slow this holiday-shortened week, there are still some worthy reads:
  • Five Non-Obvious Things This Google Study Reveals About Smartphone Shopping (FastCo)
  • NYC Retail Heat Map: 10 retail trends impacting New York City (Commercial Observer)
  • The Only Thing Amazon Has to Fear Is Amazon Itself (Wired)
  • 85% Use Smartphones to Comparison Shop; 44% Will Never Return to Sites That Aren’t Mobile Friendly (Kentico)
  • Web-like analytics are coming to brick-and-mortar stores (Fortune)
  • The E-Commerce Imperative: Impact on Industrial and Retail Real Estate (Cassidy Turley)
  • Win the Attention of Your Distracted Consumer (HBR)
  • Father’s Day Sales Projected to Reach $13.2 Billion This Year (IBISWorld) and Father's Day Survey Shows Practical Gifts Top Shopping Lists (PriceGrabber)
  • Apps are the new salespeople in U.S. stores (Reuters)
  • What Women Want: Insights into $7 trillion women’s purchasing power (Ginger Consulting)
  • The social shopping startup turning image sharing into a profitable retail business (CNN Money)
  • From Clicks to Bricks: Online Retailers Dabble in Physical Stores (AdAge)
  • Big Gas Savings': Kmart’s Funny Followup to the Viral 'Ship My Pants' Ad (Time)
  • Ten Brands That Will Disappear in 2014 (24/7 Wall St)
  • Worldwide Tablet Shipments Forecast to Surpass Total PC Shipments in 2015 (IDC)
  • Digital drives new ways of doing retail (HuffPost)
  • More Than One in Five UK Shops to Disappear by 2018 (Centre for Retail Research)
  • At Sears, CEO's Tech Focus Hasn't Led to a Turnaround (WSJ) and Sears Turning Old Department Stores Into Data Centers (FastCo) and The Plan to Make Sears Shoppers Go Digital (Businessweek)
  • 13 Alarming Stats About Retail in Digital (Digiday)
  • Before School Is Even Out, Retailers Rev Up Back-To-School Campaigns (NY Times)
  • Non-Anchor And Anchor Stores Equally Popular Among Consumers (Forbes)

The Conference Board reported that consumer confidence rose in May to its highest level since Feb. 2008:
Lynn Franco, Director of Economic Indicators at The Conference Board, said "Consumer Confidence posted another gain this month and is now at a five-year high (Feb. 2008, Index 76.4). Consumers’ assessment of current business and labor-market conditions was more positive and they were considerably more upbeat about future economic and job prospects. Back-to-back monthly gains suggest that consumer confidence is on the mend and may be regaining the traction it lost due to the fiscal cliff, payroll-tax hike, and sequester."

Friday, May 24, 2013

Friday Reading List

A relatively short reading list this Friday...enjoy the long holiday weekend!
  • Study Says Retailers Often Underutilize Customer Data (AT Kearney)
  • Retail Therapy: One In Three Recently Stressed Americans Shops To Deal With Anxiety (HuffPost)
  • Mobile influences 45% of in-store purchases (Mobile Commerce Daily)
  • Infographic: How does same-day fulfillment work? (
  • Wal-Mart Puts Its Faith in Big Data for Mobile Strategy (CNBC) and Wal-Mart Plasters Stores With Green Dots to Stay Stocked (Bloomberg)
  • Luxury brands position for U.S. boom (Reuters)
  • Hidden in Plain Sight, Tiny Mall Kiosks Make a Surprisingly Big Impact (NY Times)
  • The Consumer Psychology Behind Warby Parker’s $95 Pricing for Eyeglasses (Time)
  • Shopping represents 45% of U.S. miles traveled (mnn)
  • E-Commerce Trend Tracker: A Look At How People Shop Online (Shopzilla)
  • Google Follows Amazon's Lead on New Shopping Site, Delivery, Other Services (WSJ)
  • More Hispanic shoppers use mobile than general market shoppers (Chain Store Age)
  • Retail on the Rebound: Spirits High at ICSC Event (Commercial Observer)

Friday's Retail Quick Fact: Kate Spade increased sales per square foot from $631 in 2007 to $1,016 in 2012; total brand revenues jumped more than five-fold over that period, from $90 million to $462 million.

Unfortunately for Fifth & Pacific, its other 2 brands didn't fare as well over the past 5 years: Sales per sq ft at Juicy Couture declined from $1,158 to $685 and total brand sales were roughly flat, and sales per sq ft at Lucky Brand fell from $587 to $440, with total brand sales growing by just 1.8% annually.

Google Copies Amazon's Playbook (WSJ)

Thursday, May 23, 2013

Thursday's Top Retail & Consumer Reads

  • For Woodbury Common Outlets, an overdue makeover (NY Times)
  • Mobile Becoming Moms' Daily Shopping Companion (eMarketer)
  • Death of the Salesmen: Technology's Threat to Retail Jobs (The Atlantic)
  • The Rise of Virtual Brick-and-Mortars (HBR)
  • Exhuming JC Penney’s Failed Marketing Makeover For Leadership Lessons We Can All Use (FastCo)
  • Deal seeking cemented as path-to-purchase behavior for all shoppers (Parago)
  • Tablets Overtake Smartphones as the Big Shopping Device (Adweek)
  • There’s No Place Like the Mall: The State of the U.S. Shopping Center (Nielsen)
  • Social commerce is like a unicorn: beautiful, alluring, and almost totally imaginary (VentureBeat)
  • The Future of Retail: Flagship Stores (POPAI)
  • Ups and downs of global brands: Consumers luxuriate in shopping on the web (FT)
  • How Mobile Coupons Are Driving An Explosion In Mobile Commerce (Business Insider)
  • Abercrombie Execs Troubled By Involvement Of CEO's Partner (BuzzFeed)
  • Forget ‘Showrooming’: 77% of Mobile Retail Shoppers Buy In-Store (StreetFight)
  • Why Warby Parker Opened a Retail Store (Inc.)
  • Are Pop-up Stores Here to Stay? (Knowledge@Wharton)
  • KKR Said to Weigh Push for Saks-Neiman U.S. Retail Merger (Bloomberg) and Saks, Neiman: A Possible Fit? (WSJ) and Saks is improving as a retailer, but real estate is its crown jewel (Quartz)
  • The Top Luxury Fashion Brands on Pinterest (Mashable)
  • Wal-Mart exec: Mobile can revive personal shopping touch (CNET)
  • High-Tech Shopping: Meet the Future of Retail (LAPTOP)
  • Hispanic Malls' Drawing Crowds by Being Culturally in Tune (AdAge)

Tuesday, May 21, 2013

Tuesday's BIG Retail Reading List

  • Ranking of world's top 100 most valuable brands (BrandZ)
  • Don’t Overlook Baby Boomers: America’s Greatest Shopper Generation (POPAI)
  • Jenna Lyons Reveals The Secrets To Becoming A J.Crew Collaborator (FastCo)
  • Do Americans really care how their clothes are made? (Washington Post)
  • Retailers Turn 'Showrooming' Into Innovation Opportunity (Mashable)
  • Following Wal-Mart's lead, Target goes hunting for start-ups in Silicon Valley (Reuters) and Target Experiments with New Multichannel Services Post Amazon (WSJ)
  • We’ve entered the age of emotional, design-centric e-commerce (GigaOM)
  • Mall shoppers cite "more experiences" as reason to shop more often (Glimcher)
  • Turning clicks into bricks...and dollars: Online retailers harness data and seek a 'physical' presence (MarketWatch)
  • The 11 Most Tech-Savvy Darlings Of Online Retail (Business Insider)
  • Best Buy Finds Value in Real Estate Over Retail (Businessweek)
  • High-tech meets low-tech as new Chinese consumers embrace online shopping (Fortune)
  • How Amazon and the strengthening economy are threatening the once-invincible retail giant Walmart (Slate)
  • World's Retail & Shopping Hot Spots (Vogue)
  • Google Admits Defeat In Its 7-Year Battle With Amazon And PayPal (ReadWrite)
  • Pinterest Pins Will Promote Product Pricing, Availability and Retail Location (Entrepreneur)
  • Regulatory Environment Poses a Top Threat to Retail Industry (BDO)
  • RadioShack Looks to Regain Relevance With Push for Younger Consumers (AdAge)
  • Majority of US Mobile Consumers Use Devices to Comparison Shop (eMarketer)
  • Urban Outfitters to open in-store Bar at new outpost in hipster Brooklyn (Daily Mail)
  • New Shopping Tool Poaches Deals for Online Checkout (ClickZ)
  • Wearable Technology Market Set to Explode, Could Reach $50 Billion (Businss of Fashion)

Friday, May 17, 2013

Friday's Big Reading List, Part 2

  • Tech-Savvy Gen Yers Still Flock to Stores (Urban Land Institute)
  • Competing with E-Commerce: Lessons Learned from a Retail Developer (NREI)
  • New Cash Registers Are Sexy, But What’s Beneath the Counter Matters More (Wired)
  • Dynamic Pricing Helps Keep Pace with Savvy Consumers (eMarketer)
  • Has Abercrombie & Fitch's CEO really made a 'Big, fat, marketing mistake'? (The Guardian) and The Perverse Brilliance Of Abercrombie & Fitch's CEO (Forbes)
  • Worldwide luxury goods continues double-digit annual growth (Bain & Co)
  • You can now spend bitcoins at your local mall (CNN Money)
  • 62% of affluent adults prefer to purchase online (Mobile Commerce Daily)
  • Five Commerce Technologies Every Innovative Retail Chain Needs (Kurt Salmon)
  • Generation Y Tastes Have Mall Owners Shifting to Entertainment (WSJ)
  • YouTube Jumps into Retail with Shoppable Videos for Brand Channels (Brand Channel)
  • Wealthy Shoppers Focus On Quality And Price As Brands Blur Lines Between Luxury And Mainstream (Luxury Institute)
In case you missed it, check out part 1 of Friday's big reading list!

From Bad to Worse: JC Penney by the Numbers

JC Penney released its first post-Ron Johnson earnings report yesterday, and the results weren't pretty:
  • Total sales in the first quarter dropped 16.4% to $2.635 billion and same-store sales fell 16.6% on top of an 18.9% decline in the prior-year quarter
  • Gross margin plunged to 30.8% from 37.6% in last year's first quarter, while the operating loss widened to $486 million from a loss of $226 million last year
  • Adjusted net income, excluding restructuring and management transition charges and non-cash primary pension plan expenses, widened to $289 million ($1.31 per share) from $55 million ($0.25 per share) in the prior year
  • TTM sales plunged 24.3% to $12.648 billion, and are 37.8% below the $20.033 billion in sales recorded 6 years ago; same-store sales fell 24.8% over the past 12 months
  • While the company didn't break out online sales, we estimate e-commerce sales fell 21% in the latest quarter, and declined 32% over the last 12 months to $964 million from $1.418 billion in the prior year
  • TTM Sales per square foot dropped 23.6% to just $103, and are down over 38% from the $167 level seen 6 years ago

  • JC Penney CEO says company needs time to climb out of 'abyss' (Reuters)
  • J.C. Penney Embraces New Marketing Plans, Looks Ahead (AdAge)
  • J.C. Penney’s Website Needs More Help Than Its Stores (BuzzFeed)
  • For JC Penney, the Right Direction May Be … Reverse (Time)
  • JC Penney chief vows to win back customers (FT)
  • J.C. Penney’s New Plan Is to Reuse Its Old Plans (NY Times)

Friday's Big Reading List, Part 1

With so many worthy reads on this Friday afternoon, we decided to split the reading list in two:
  • Dollar stores: The next wave of growth in consumer healthcare and beyond (McKinsey & Co)
  • Online shopping becomes increasingly mobile (Internet Retailer)
  • Retail Rent Growth Finally Takes Root Across U.S. Metros (CoStar Group)
  • The Myth Of Showrooming Takes Another Hit (Storefront Backtalk)
  • Wal-Mart U.S. sales weak, sees pressure continuing (Yahoo! Finance) and Walmart Disappoints But Stays Course on Price Ads and E-Commerce (AdAge)
  • More Brands Want You to Model Their Clothes (WSJ)
  • Consumers expect same pricing, discounts and sales across channels (SDL)
  • Can Google Be The For The Rest Of The Web? (ReadWrite)
  • Appealing to Ethnic Consumers in the Beauty Aisle (Nielsen)
  • Thanks to new digital tools, marketing is no longer voodoo (The Economist)
  • Mother’s Day Online Shopping Up 15% As Mobile Surges (IBM)
  • How grocery store loyalty programs affect what you buy, how much you spend (Boston Globe)
Don't forget to check out part 2 of the reading list!

Wednesday, May 15, 2013

BIG Mid-Week Reading List

  • Employment and Housing Driving Shopping Center Recovery (Colliers)
  • Diamonds to Blazers: Great Gatsby Mania Spawns Retail Lines (CNBC)
  • A Detailed Look at the Typical Mobile Shopper (Internet Retailer)
  • U.S. Retail E-Commerce Sales Grew 13% to $50.2 Billion in Q1 (comScore) and E-Commerce Sales Rose 15.2% to $61.2 Billion in Q1, 5.5% of Total Retail (Dept. of Commerce)
  • The Philosophy, Economics Behind Sourcing (NPR)
  • Square Introduces Stand to Turn IPads Into Cash Registers (Bloomberg) and Square And PayPal Push The iPad-ification Of America's Small Businesses (ReadWrite)
  • Can Walmart Beat Dollar Stores On Their Own Turf? (Forbes)
  • Tailor Made: The Future of Retail (MediaPost)
  • Retailers embrace in-store mapping via smartphones to facilitate shopping (Mobile Commerce Daily)
  • The 10 global cities with the highest retail rents (CBRE)
  • American Taste for Cheap Clothes Fed Bangladesh Boom (WSJ)
  • 44% of Shoppers Will Buy Less Online if Internet Sales Tax Passes (Mashable)
  • Americans will spend $4.6 billion on graduation gifts this year (Retail's BIG Blog)
  • Amazon Glass: The ultimate shopping experience (CNET)
  • Retailers fight 'showrooming' with technology, personal services (Detroit Free Press)
  • Baby-Boomer Marketers Are Misreading Millennials' Media Behavior (AdAge)
  • The Holy Grail: The right product, price point and customer for same-day delivery (STORES)
  • America’s 10 Most Visited Stores (Yahoo! Finance)
  • Affluent Shoppers Trade Down From Gucci & Prada To J Crew & Coach (Businessweek)
  • Tablets More M-Commerce-Friendly Than Phones (MediaPost)
  • Retail Import Growth Expected to Slow Significantly Over Summer (NRF)
  • The Hot New Online Retail Strategy: Pushing More In-Store Purchases (Time)
  • How Gilt Groupe Built, And Kept, Its 7 Million Member Fan Base (Inc.)

By The Numbers: U.S. Retail E-Commerce Sales

Friday, May 10, 2013

Friday's Giant Retail Reading List

  • Shoppers who use mobile more, spend more in store (Google AdWords)
  • Is There Room In America For H&M And Uniqlo? (Forbes)
  • Study Finds 'Sequential' Pricing Can Increase Retail Profits (University of Arkansas)
  • The Retailer-Designer Dating Game (WSJ)
  • 10 Ways Men And Women Spend Their Money Differently (BuzzFeed)
  • Target tests if Facebook-driven deals bring shoppers into stores (Reuters) and Target Teams Up With Facebook For Deals You Can Share (AdAge)
  • Lying and Hiding in the Name of Privacy (Customer Commons)
  • Retailers Eye Home Goods As Housing Sales Improve (CNBC)
  • Survey Shows 75% of Consumers Prefer Customized In-Store Experiences Over Online Shopping (Synqera)
  • 15 Stats Retailers Should Know About Pinterest (Digiday)
  • The Secret Sauce of Amazon's E-Commerce Dominance (Business Insider)
  • Coming to a Shopping Cart Near You: Custom Pricing (LiveScience)
  • Retailers want to track your every move (CBS News)
  • Why Warby Parker Invited 20,000 Customers To Their Apartment (FastCo) and What Eyeware Startup Warby Parker Sees That Others Don't (Knowledge@Wharton) and How Warby Parker Plans to Take Down the Man, One Pair of Glasses at a Time (Wired)
  • Survey Finds In-store Data Collection Significantly Up (RetailNext)
  • The Shifting Winds of New York Retail: Soho’s Renaissance (Business of Fashion)
  • Medbox: Dawn of the Marijuana Vending Machine (Businessweek)
  • Smartphones are the key to revolutionizing shopping...but not in the way many think (Fortune)
  • Americans Still Enjoy Saving Rather Than Spending (Gallup)
  • Wanelo 3.0 makes e-commerce less ‘primitive’ by organizing products around people (VentureBeat)
  • Reverse Showrooming: Best Buy, Amazon And The Internet Sales Tax (Forbes)
  • Tablet-based cash registers dressed up to be attractive, versatile (Seattle Times)

Mother's Day 2013 Spending By The Numbers

Consumers Look To Pamper Mom With IPads, Jewelry This Mother’s Day (NRF)

The National Retail Federation’s 2013 Mother’s Day Consumer Intentions and Actions Survey projects total Mother’s Day sales will rise 11.3% this year to nearly $20.7 billion, 3rd highest among holidays behind only Christmas and Back to School, with the average consumer spending $168.94 or 10.8% more than in 2012. Some highlights:
  • Spending on consumer electronics is expected to surge 44.5% to over $2.3 billion, while jewelry will grab the most wallet share, with consumers spending an average of $34.58 for a total of $4.23 billion, or 14.5% more than last year
  • Men will spend an average of $217.36 on gifts, while their female counterparts will spend approximately $123.18
  • Shoppers still prefer to browse in stores, but 28.5% will shop online this year, up from 25.6% last year and 18.2% in 2009
  • Mobile and tablet shopping activity will be prevalent, with 26.3% of smartphone owners researching and comparing prices and 11.7% making purchases, while 35.9% of tablet owners will research and compare prices and 20.9% will use their tablets to make purchases

Mother’s Day Sales to Grow 0.2% in 2013 (IBISWorld)

IBISWorld expects consumers to spend $17.1 billion, an increase of just 0.2% from 2012, as spending will "shift away from more personalized, time-consuming gifts to convenient gifts such as flowers and gift certificates."
  • Flower sales are expected to increase by 3.9% this year to $2.66 billion as companies make it easier to buy gifts by offering bouquet and gift baskets that are available for same-day local delivery, while sales of gift certificates will rise 2.2%
  • Electronics sales, on the other hand, are expected to drop 5.3% due to a lack of innovative new devices, and greeting card sales will fall 5.1% as consumers increasingly turn to e-cards, e-mail and social networks to send holiday greetings
  • While not expected to show much growth this year, jewelry and special outings will still grab the most wallet share, with 18.8% and 18.2% of total spending respectively

Shoppers Plan to Celebrate Mother's Day on a Budget (PriceGrabber)
  • 52% of consumers are planning to spend less than $100 on gifts this year, 23% indicated they will spend $100-$249, and 12% said they would splurge more than $250, while 13% do not have a budget in mind

Tuesday, May 7, 2013

Tuesday's Big Retail Reading List

  • Great Retail Insights From J Crew Chief Mickey Drexler (Bloomberg)
  • iPads as Cash Registers Are About to Go From Novelty to Norm (Wired)
  • With Reputations on the Line, Retailers Rethink Sourcing (CNBC)
  • Why omni-channel equals success in retail (PandoDaily)
  • Abercrombie's Preppy Police Enforce Rules for Staffers' Clothes, Internal Documents Show (BuzzFeed)
  • Does the American Shopping Mall Have a Second Life? (Adweek)
  • How To Close The Gap Between Online & Brick And Mortar Retail (PSFK)
  • Men Are Mobile Shoppers: 3 Things Trending With M-Commerce (POPAI)
  • Why Victoria's Secret And Burberry Win In Social Media - And Other Fashion Brands Fail (Business Insider)
  • An Online-Sales Tax May Not Help Brick-and-Mortar Retailers After All (The Atlantic Cities)
  • Barneys Takes Anti-Penney Approach to Turnaround (Businessweek)
  • Fresh approaches to fundamental issues in retail (
  • The explosive growth of e-commerce in China (NY Times)
  • Is Video The Key to More Online Sales? (WSJ)
  • Starbucks redesigns its caf├ęs, and the whole idea of what a store can be (Fortune)
  • The Future of In-Store Retailing (Kurt Salmon)
  • New-Fangled Apps & Old-School Marketing Combine To Stymie "Showrooming" (ReadWrite) and Smart shopping or petty theft? Caught in the act of ‘showrooming’ (Seattle Times)
  • JC Penney Had the Right Big Idea, But Flubbed the Details (AdAge)
  • Lean Retail: The Future of Brick and Mortar (HuffPost)
  • Neiman Marcus owners exploring sale or IPO (Bloomberg)

Thursday, May 2, 2013

Thursday's Big Retail Reading List

  • The Millennials are finally poised to start spending (Barron's)
  • Retail Execs dominate list of highest CEO to worker compensation list (Bloomberg)
  • JC Penney Begs Customers to 'Come Back' in New Ad (Mashable)
  • Worldwide Tablet Demand Shows No Signs of Slowing Down (IDC)
  • The Splurge Surge: Luxury Spending on the Rise (Time) and Global Luxury Goods E-Commerce Market Soars (eMarketer)
  • Online Video Ads Have Higher Impact Than TV Ads (Adweek)
  • Retailers Wage War Against Long Lines (WSJ)
  • eBay To Use Mobile Tech To Go Deeper Into Offline Commerce With A Touchscreen Store Window (TechCrunch)
  • In Tomorrow’s Retail Universe, the Destination Is ‘You’ (Street Fight)
  • These Major Retailers Are Most Threatened By Mobile (Business Insider)
  • Mobile and Tablets Driving US Paid Search Spend (The Search Agency)
  • Consumers Look To Pamper Mom With IPads, Jewelry This Mother’s Day (NRF) and Mother’s Day Sales to Grow Just 0.2% in 2013 (IBISWorld)
  • Wal-Mart wants you to think of it as a technology company (MarketWatch)
  • 70% of Brand Engagement on Pinterest Is User-Generated (Digitas)
  • A Preview of the Future of Retailing (Robin Report)
  • The coming era of ‘on-demand’ marketing (McKinsey Quarterly)
  • Is “Made in America” a relic of the past or the wave of the future? (STORES) and Patriotism, Jobs Primary Motivations for 'Buying American' (Gallup)
  • Wearable Technology Lets Us Track Consumers' Activity as Never Before (AdAge)
  • How e-retailers are keeping Amazon from monopolizing e-commerce (Internet Retailer)